delivery management software

A collection of 15 posts

3 things to consider when choosing a 3PL business for your deliveries

Thinking of outsourcing delivery to a 3PL company? As an e-commerce business, deliveries are an essential part of your daily operations, and as your business rapidly expands, you may start thinking about outsourcing fulfillment. Many 3PL businesses have flourished in recent years as online sales have increased considerably. Therefore, you

Post-purchase series #2: how to offer a personalized post-purchase experience

Why is it important to personalize your service for customers Customers want to feel as though they are being cared for. They expect a personalized experience based on their needs. Companies that fail to identify various consumer needs and neglect to adapt their services to each customer have fewer chances

Deliveries to consumer workplaces: how to offer the best service

In the US and Canada, approximately 20% of online shoppers ask for their parcels to be delivered to their workplace, according to IMRG. People are returning to offices, but they still want to benefit from the convenience of having products delivered. In order to stand out from the competition, it

6 struggles delivery drivers face every day and how to overcome them

Delivering items to customers definitely has its own set of challenges that drivers experience every day. From unexpected traffic to missed deliveries, drivers have to deal with a number of elements on their delivery route that might cost you time and money. With technology, most of these struggles can now

Pharmacies: Why prescription delivery is essential in 2021

While the pandemic has greatly escalated online shopping, it has also increased the need for customers’ convenience. Now more than ever, people have gotten used to having their orders delivered at home, and companies are putting more effort into providing a seamless delivery experience. With telehealth and public health instructions,

How did the pandemic increase customers’ expectations of delivery service?

Have you noticed that your customers are becoming less tolerant of delivery issues? Have you started receiving more calls from angry customers? The pandemic has changed many aspects of our daily lives and has considerably reshaped the way we shop, with 40% of people saying they shopped more online during

7 things to look for when choosing a delivery software

Are you thinking about automating your deliveries and enhancing your customer delivery experience? Are you looking for delivery software and find yourself a bit lost with all the options? While you may be in a rush to optimize your deliveries, it is important to make sure you’re choosing the

3 ways to optimize your meal prep delivery service

While the concept of meal prep may be fairly new to some, countless people have rapidly adopted it. The pandemic impacted the need for meal prepping since people were mostly working from home and making their own food. But with people returning to work and to school, there will surely